About Model Toy Store
Who is the target audience for Model Toy Store?
Model Toy Store caters to RC (Radio Control) enthusiasts of all levels, from beginners to advanced hobbyists. Our products are designed for those who enjoy building and flying RC models, including gliders, spinners, and other related parts.
What is the style of Model Toy Store?
Model Toy Store offers a professional and user-friendly shopping experience. Our website is designed to be easy to navigate, with a focus on providing high-quality RC models and parts. We emphasize reliability, efficiency, and excellent customer service.
What are the product characteristics of Model Toy Store?
Our products are known for their high quality and precision. We offer a wide range of RC models and parts, including spinners, carbon fiber materials, servos, and gliders. Our selection is carefully curated to meet the needs of RC enthusiasts.
Product Questions
What types of RC models and parts do you offer?
We offer a variety of RC models and parts, including 25mm – 28mm Spinners, 30mm Spinners, 32mm Spinners, 34mm+ Spinners, Blaster 3 and 3.5 Parts, Blue Bird Servos, Carbon & Glass Fibre Sheet, Carbon Booms, Carbon Rod, Carbon Strip, Carbon Tube, CHA Servos, Control Horns & Pushrods, Covering Material & Tapes, Direct Drive, DLG F3K Hand Launch Gliders, Dream-Flight Parts, Electric F5J Gliders, Elf Parts, F3-RES Thermal Gliders, and more.
Are your products suitable for beginners?
Yes, we offer products suitable for all levels of RC enthusiasts, including beginners. Our range includes easy-to-assemble kits and parts that are perfect for those new to the hobby.
Shipping & Delivery
What shipping options do you offer?
We offer two shipping options: Standard Shipping and Free Shipping. Standard Shipping costs $12.95 and uses DHL or FedEx, with delivery within 10-15 business days after dispatch. Free Shipping is available for orders over $50 and uses EMS, with delivery within 15-25 business days after dispatch.
How long does it take to process an order?
Orders are typically processed within 1-2 business days. Once processed, your items will be packed securely and dispatched according to your chosen shipping method.
Do you ship internationally?
Yes, we ship internationally to most regions, with the exception of some remote areas in Asia and other locations. Whether you’re in the US, Europe, or elsewhere, we can deliver your order to your doorstep.
Returns & Refunds
What is your returns policy?
If you are not satisfied with your purchase, you can return it within 15 days of receiving it. Items must be in their original condition and packaging. For more details, please contact our customer service team at [email protected].
How do I initiate a return?
To initiate a return, please contact our customer service team at [email protected]. They will provide you with instructions on how to proceed with your return.
Account & Payment
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal as payment methods.
How do I create an account?
You can create an account by clicking on the “Sign Up” or “Register” button on our website. Follow the prompts to enter your details and set up your account.
What should I do if I have issues with my account?
If you encounter any issues with your account, please contact our customer service team at [email protected] for assistance.
Contact Information
How can I contact Model Toy Store?
You can contact us via email at [email protected]. Our customer service team is available to assist you with any questions or concerns.
Where is Model Toy Store located?
Our company address is 962 Dogwood Lane, Tucson, US 85706.